Skip to main content
Yana in a red knitted cap smiling on an ice rink with people skating in the background.

Finding my place, my voice and my future

Yana’s story

Forced to flee Ukraine, Yana Stepaniuk arrived in Hungary with nothing but hope.

When I close my eyes and think of home, I hear music

As a child in Zaporizhzhia, my life revolved around melody: piano lessons, competitions, concerts and, most importantly, the bandura. The national instrument of Ukraine became my passion, my voice, my way of expressing all the emotions words could not contain. I performed, travelled and dreamed of a future filled with music. But war silenced everything.

The day it started, I was with a friend. My mother called. “The war has begun.” I couldn’t believe what I was hearing. At first, all was quiet. Then came the sirens and, after that, the rockets. The building shook around me. Fear took hold of my body, but my mind was filled with only one thought—my family. My mother. What would happen to them? What would happen to me? I had to leave. There was no other choice.

The kindness of strangers

I packed what little I could carry and set out alone. On the 8th of March, 2022, my journey began. From Ukraine, I crossed into Poland, stepping over the border into an uncertain future. A man noticed I was alone. His wife and child were also fleeing and he offered for me to travel with them. In that moment of fear, a stranger’s kindness became my first glimmer of hope. Together, we made our way to Krakow.

The refugee office provided shelter for the night, but when I woke, I faced a new challenge: there was no transport to Budapest. Fear, exhaustion and an overwhelming sense of being lost took over. I called my mother in tears. “I can’t do this,” I told her. She reassured me and somehow I found the strength. I checked the train schedules—there was one leaving for Budapest in 20 minutes. I bought a ticket, boarded the train and held my breath until we arrived. I was 18, alone in a new country, with few possessions and no understanding of the language. A friend let me stay with them for three days and with the help of volunteers, I found a place to live.

Overcoming language barriers

A Hungarian woman opened her home to me and for one and a half years, I lived with her, learning a new way of life—one that required Google Translate just to have a conversation. A friend of my host knew someone at IKEA. They were looking for employees. I got an interview and days later, a contract. For the first time since leaving home, I had stability. Work meant income and independence. It meant I could send money to my family, who needed it more than I did.

Since I was 15, I understood the value of work. My family was not rich. I wanted to earn my own money, not rely on my parents. Now, in Budapest, my job gave me purpose. It allowed me to build a life on my terms. The language was my next challenge. In Zaporizhzhia, I had started learning English. But here, where few people spoke Ukrainian, I struggled. At home, my host and I relied on Google Translate daily.

”I want to share something of myself and leave something behind that matters.”

Breaking barriers

At work, my colleagues helped me navigate the barriers. Slowly, day by day, I improved. One day, I realised I could understand people without asking them to repeat themselves. It felt like a small miracle. And with language came connection. I made friends: Ukrainian friends, Hungarian friends, people from all over. We walked in the parks, visited museums, played board games and for the first time in a long time, I felt less alone. Yet my heart was still with my family.

Every day, I call my mother—sometimes three times a day

If I see news of Zaporizhzhia, I panic. I call immediately. I need to know she is safe. Once, an explosion near our home shattered windows and my grandmother was hit by a falling frame. She survived, but now, their windows are sealed with wood and plastic. They cannot see the sky. I beg them to move west, closer to the Hungarian border. My brother is in the army, my stepfather cannot leave, or he will be conscripted, and my grandmother refuses to abandon her home. When I was 17, I lost my father. It was so difficult for me to move on after that. Now I cannot bear to lose anyone else.

Yana smiling in her blue IKEA work wear.

Hopes for the future

I dream that one day, I will open a small music school, a place where children can discover the joy of melody. Just as I once did. I want to share something of myself and leave something behind that matters. Maybe I will become a singer or an actress. I do not know exactly what the future holds, but I know that work saved me. It gave me purpose, independence and the ability to help my family.

For refugees like me, work is more than a job. It is the first step toward rebuilding a life. It is the bridge between survival and belonging. And it proves, more than anything, that we are better together.

Refugee stories

Hear more from refugees as they continue to build their lives.

Shadia talking to a co-worker in the food check-out at the IKEA store where she works.

Skills for Employment

Shadia’s story

Read the story of Shadia who despite everything continues to stand for justice and inclusion.

Skills for Employment

Abdi’s story

Through learning the language and picking up new training and skills, Abdi rebuilt his life.

Silva and Abdul in their blue IKEA work wear sitting in the IKEA restaurant drinking coffee.

Skills for Employment

Silva and Abdul’s story

Silva and Abdul are rebuilding their future with resilience and love.

Nataliia wearing a white shirt sits in a bright room smiling.

Skills for Employment

Nataliia’s story

From lawyer to refugee, she now fights to reclaim her professional identity and future.

Read the story of Edgar, a refugee who came out Venezuela to restart life again in Brussels and made the best of his new opportunity.

Skills for Employment

Edgar’s story

Finding safety in Belgium, Edgar reclaimed his career as an educator.

Download our toolkit

Skills for Employment – Let's stand with refugees

7 concrete actions that you can take as a business.